PREVENTING FRAUD
Scams are on the rise, especially related to COVID-19. Here are some tips to protect yourself.
ACCOUNT ALERTS
Update your cell phone number in your online banking profile, and sign up for mobile alerts to keep track of account transactions
FRAUD ALERTS
Keep your contact information up-do-date so we can notify you of suspected fraud. Quickly verifying transactions can help avoid unnecessary locks on your account.
SAFETY TIPS TO PROTECT AGAINST PHISHING EMAILS OR TEX MESSAGES
· Don’t share your information. Phishing emails, phone calls or texts impersonate Chase, asking you to confirm or provide personal or account information.
· Protect your money. Never transfer your money to someone’s account claiming that they need the money for urgent help or protection
· Don’t click on suspicious links. Be wary of phishing emails – do not click on links, and only access Chase via the Mobile app or www.chase.com
· Never share security codes. Never share the security codes Chase may send by text or email to confirm your identity.
· Don’t fall for intimidation. Scams often try to create a feeling of urgency or alarm, by threatening to close or suspend your account if you don’t take immediate action.
Spotting a suspicious email or text.
- Creates urgency to take action
- Requests personal or account information
- Suspicious link or button
